Privacy policy

Last Updated: May 22, 2026

At Claws and PawsShop, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store and website (the “Services”). Our store is powered by Shopify, which helps us provide our products and services to you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Credit or debit card details

  • Payment confirmation details

  • Billing information

  • Transaction details

Account Information

  • Username and password

  • Security questions

  • Account preferences and settings

Shopping & Transaction Information

  • Products viewed or purchased

  • Cart and wishlist activity

  • Returns, exchanges, or cancellations

  • Purchase history

Communications

Information you provide when contacting customer support or communicating with us.

Device & Usage Information

  • IP address

  • Browser and device information

  • Network connection details

  • Website interaction and browsing activity

How We Collect Your Information

We collect personal information from several sources, including:

Information You Provide Directly

When you:

  • Create an account

  • Make a purchase

  • Contact customer support

  • Subscribe to emails

  • Interact with our Services

Automatic Collection

We may automatically collect information using:

  • Cookies

  • Tracking technologies

  • Analytics tools

  • Device identifiers

Third-Party Sources

We may receive information from:

  • Shopify

  • Payment processors

  • Service providers

  • Marketing and advertising partners

How We Use Your Information

We may use your personal information to:

Provide and Improve Our Services

  • Process orders and payments

  • Manage your account

  • Arrange shipping and returns

  • Personalize your shopping experience

  • Improve website performance and functionality

Marketing & Advertising

  • Send promotional emails and offers

  • Display personalized advertisements

  • Recommend products based on your activity

Security & Fraud Prevention

  • Verify accounts and transactions

  • Detect fraudulent or suspicious activity

  • Protect our website and customers

Customer Support

  • Respond to inquiries

  • Provide updates regarding orders or accounts

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies and terms

How We Share Your Information

We may share your information with:

Service Providers

Including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support platforms

  • Analytics providers

Marketing & Advertising Partners

To provide personalized advertising and marketing services.

Legal Authorities

When required by law or necessary to protect our rights and customers.

Business Transfers

In connection with mergers, acquisitions, or business restructuring.

Shopify & Third-Party Services

Our store is hosted by Shopify. Shopify may collect and process your information to provide and improve its services.

To learn more about Shopify’s privacy practices, please visit:

You may also manage certain privacy preferences through Shopify’s privacy portal.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Provide targeted advertising

You can control cookies through your browser settings.

For Global Privacy Control information, visit:

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Privacy Rights

Depending on your location, you may have rights including:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to request deletion of your information

  • Right to data portability

  • Right to opt out of targeted advertising or data sharing

  • Right to manage marketing communications

You may exercise these rights by contacting us using the information below.

We may verify your identity before processing requests.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your residence, including countries that may have different data protection laws.

Where required, we rely on appropriate legal safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: clawsandpawsshop.info@gmail.com